Terms & Conditions
Welcome to Luvmae. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
These Terms & Conditions govern your use of our website and all purchases made through it.
By visiting our site or completing a purchase, you agree to comply with these terms and all applicable laws and regulations.
We reserve the right to update or modify these Terms at any time. The latest version will always be posted on this page.
2. Eligibility
You must be at least 18 years old (or the age of majority in your country) to make a purchase.
By ordering from Luvmae, you confirm that all information you provide is accurate and complete.
3. Products & Availability
We strive to ensure all product information is accurate.
However, colors, images, or descriptions may vary slightly due to lighting or screen differences.
All items are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.
4. Prices & Payments
All prices are listed in your selected currency and include taxes where applicable.
We accept major payment methods, including credit/debit cards and digital wallets.
By providing payment details, you confirm that you are authorized to use the payment method.
In case of payment failure or suspected fraud, we reserve the right to cancel the order.
5. Shipping & Delivery
Orders are processed within the stated time frame on each product page.
Delivery times vary depending on your location. Luvmae is not responsible for customs delays or duties charged by local authorities.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
6. Returns & Exchanges
All sales are final unless the item is defective or incorrect.
For detailed information, please refer to our Returns & Exchanges Policy.
We reserve the right to deny returns that do not meet our policy criteria.
7. Intellectual Property
All content on this website — including text, graphics, logos, and images — is the property of Luvmae or its licensors.
You may not reproduce, distribute, or use our content without written permission.
8. Limitation of Liability
Luvmae is not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
Our total liability shall not exceed the total amount paid for your order.
9. Governing Law
These Terms & Conditions are governed by and construed under the laws of Hong Kong SAR, without regard to conflict of law principles.
Any disputes arising from these terms shall be resolved exclusively in Hong Kong courts.
10. Contact Us
For any questions about these Terms, your order, or your account, please reach out to our support team at:
📧 support@Luv-Mae.com
Company Information
Luvmae — operated by SW Capital Group Limited
Registered Address: Unit 7, 8/F., Tower B, 83 King Lam Street, Lai Chi Kok, Hong Kong
Business Registration Number (HK): 79000136
Email: support@Luv-Mae.com