Privacy Policy

Welcome to Luvmae.
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.

1. Information We Collect

We collect the following information to provide and improve our services:

  • Personal details: name, email, shipping and billing address, and phone number.

  • Payment details: processed securely via third-party payment providers (we do not store full card data).

  • Order details: purchase history, preferences, and communication with our team.

  • Technical data: IP address, browser type, device information, and usage statistics (via cookies and analytics).

2. How We Use Your Information

Your information helps us:

  • Process and deliver your orders.

  • Communicate order updates and support.

  • Improve our products, services, and user experience.

  • Prevent fraud and maintain security.

  • Send marketing offers if you’ve opted in (you can unsubscribe anytime).

3. Cookies & Analytics

We use cookies to personalize your shopping experience and analyze traffic.
You can disable cookies in your browser, but some site functions may not work properly.

4. Sharing Information

We only share limited data with trusted third parties, such as:

  • Payment processors (e.g., Shopify Payments, Payoneer).

  • Shipping partners to deliver your order.

  • Analytics and email providers for service improvements.
    We never sell your data.

5. Data Security

We apply strict security standards to protect your information through encryption and secure servers.
While we take every precaution, no online service can guarantee absolute security.

6. Your Rights

You may request to:

  • Access or update your data.

  • Delete your information where legally possible.

  • Opt out of marketing messages.

For any privacy-related requests, contact us by email.

7. Updates to This Policy

We may update this Privacy Policy when necessary. The latest version will always be available on our website.